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Contracted with local insurance companies, this insurance is a free card’s additional service therefore it may be modified or terminated by Total Assistance without previous notice. Children under 14 and older people above 70 are excluded from this service.
Chronic or pre-existent illness as well as its consequences, manifestation and / or complications are expressly excluded from this coverage.
Total Assistance is an international travel assistance company that provides, among others, medical, legal and personal assistance services during travel-related emergencies.
It is expressly specified herein and it is accepted by the card Holder that the services rendered by T.A. are not a medical insurance nor an extension or substitute of social security programs or pre-paid medical coverage programs used in holder’s country of usual or permanent residence. Total Assistance services are exclusively oriented and limited to the assistance in travel in case of accute and unexpected situations which interrupt the normal continuation of a trip.
In order to use Total Assistance services card holder must have read and accepted the applicable terms and conditions specified in the General Conditions.
Total Assistance services shall be rendered solely to the card Holder and upon his /her request and cannot be transfered to third parties. In order to use the services included herein, card Holder should produce Total Assistance valid voucher as well as the personal documentation that proves his/her identity.
Total Assistance voucher will not be valid whatsoever within Holder's country of actual and / or usual residence and / or in the country where the product was issued and / or in the country where Holder was staying at the moment card was issued.
This condition shall not apply to Total Assistance NACIONAL cards which are expressely regarded valid within the same country where the card was issued.
Any modification or cancellation of cards made within 48 hours prior to the initiation of the services will have a charge of USD 5,00 for administrative expenses or its equivalent in local currency. The following general terms and conditions shall apply for the coverage above mentioned: [GENERAL CONDITIONS]
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